Privacy Policy

Last updated 2/23/2025

Pacebase Health, LLC allows individuals to track daily health symptoms and other health-related information. This Privacy Policy describes how PACEBASE HEALTH, LLC. and our subsidiaries and affiliates (“Pacebase Health, LLC,” “we”, “us” or “our”) processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website, mobile application, social media pages, marketing activities, live events and other activities described in this Privacy Policy (collectively, the “Service”)).

FOR CALIFORNIA RESIDENTS: Please note, we will only share the health information of California residents for purposes set forth in the Authorization for Use or Disclosure of Medical Information form (“Authorization”). California residents are required to complete an Authorization before creating an account on the Services.

Personal information we collect

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

  • Contact data, such as your first and last name and email address
  • Demographic data, such as your date of birth and gender
  • Account data, such as the username and password that you may set to establish an online account on the Service
  • Limited health-related data, including information about your illnesses or other chronic health conditions
  • Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise
  • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection

Third-party sources

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

  • Public sources, such as government agencies, public records, social media platforms, and other publicly available sources
  • Third-party services that you use to log into your account
  • Wearable device accounts that you link to your account, such as data provided through integrations with your wearable device accounts like Apple Health, Oura, FitBit, and Polar, where you give us express permission

You can select what data is provided to us, which may include:

  • Activity-related data (such as walking distance, steps, calories burned, elevation, and activity level)
  • Heart rate monitoring and related data
  • Sleep-related data
  • Location and other positioning
  • Your username, profile picture and other information associated with any integrated accounts

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

  • Device data
  • Online or app activity data
  • Communication interaction data
  • Cookies and similar technologies

How we use your personal information

We may use your personal information for the following purposes:

  • Service delivery and operations
  • Research and development
  • Marketing
  • Service improvement and analytics
  • Compliance and protection
  • With your consent

How we share your personal information

We may share your personal information with:

  • Affiliates
  • Service providers
  • Payment processors
  • Third parties designated by you
  • Business and marketing partners
  • Linked third-party services
  • Professional advisors
  • Authorities and others
  • Business transferees

Your choices

  • Access or update your information
  • Opt-out of communications
  • Do Not Track
  • Declining to provide information
  • Linked third-party platforms

Security

We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by anyone under 16 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means.

How to contact us

Email us here.